Usuário anônimo
18 de julho de 2024
I booked 2 of the most expensive rooms, the 5k thb/night seaside deluxe room for the bathtub and nice views. Each night they had filthy water in the taps that I couldn't use to take a bath due to health risks. Had to buy water to brush teeth since they only give 2 free bottles daily. Told the staff who understood our situation and tried to follow up, but on the 3rd night, the owner told us to accept 500 thb or leave the hotel within 30 minutes. Then it was extended to 1 hr, and finally 1.5 hours after we complained it's not enough time to pack up, find a new hotel or resolve the situation with trip.com.
This is a very basic beach hotel. Rooms are right next to each other, no soundproofing, there's nowhere to wash your feet from the sand and the expensive rooms are next to a bar who plays loud music past midnight every day and the hotels advice was to call the police. It was hard to sleep. There were cockroaches in the room. We asked for the eggs to be fully cooked for breakfast which they weren't upon delivery. No staff available to talk to before 8am or after 7pm as they are working at other resorts. Housekeeping only after 2pm and they drop toilet paper and water at your door earlier.
There's better places on samet.
Traduzir